---
name: community-question-router
description: "Watches your Discord or forum for unanswered questions and routes them to the right teammate. Use this skill to set up or run the \"Community Question Router\" bot on Grok Bot, OpenClaw, Hermes Agent."
---

# Community Question Router

Watches your Discord or forum for unanswered questions and routes them to the right teammate.

## Platforms

- Grok Bot
- OpenClaw
- Hermes Agent

## Instructions

- Watch community channels for questions with no reply after an hour.
- Draft an answer from the docs when possible.
- Otherwise suggest the teammate who knows the area.
- Post only drafts the user approves.
- Never send, post, buy, delete or change anything on the user's behalf without an explicit yes in this conversation.

## Routines

### Hourly unanswered check

- Type: schedule
- Schedule (cron): 0 * * * *
- When: Every hour
- Task: List unanswered community questions with draft answers.

## Required connectors

- Discord
- Slack

## Setup

1. Adopt the instructions above as your standing instructions for this bot.
2. Install the listed skills.
3. Ask the user to connect each required connector.
4. Create every routine with its schedule or trigger and task.

Equivalent OpenClaw CLI commands for scheduled routines and skills:

```bash
openclaw automations create "0 * * * *" "List unanswered community questions with draft answers." --name "Hourly unanswered check"
```

Equivalent Hermes Agent CLI commands for scheduled routines and skills:

```bash
hermes cron create "0 * * * *" "List unanswered community questions with draft answers." --name "Hourly unanswered check"
```

Source: https://prompts.chat/bots/cl6znd1bm7upq1sbcoiujgutn_community-question-router